Frequently Asked Questions
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You choose your gown from our dresses section, book a try‑on appointment, and reserve your dress for your wedding date. We handle cleaning, storage, and preparation so your gown is ready when you are.
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We are located in Ellerslie, Auckland NZ.
We will send you the address of our pop up store upon confirmation of your private try‑on appointment, once we receive your fee payment.
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Our collection is curated for real figures, with gowns ranging from size 10–20, including structured fits for curvy brides.
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Some of our dresses are true to size, whilst some run smaller and larger.
We would encourage you to try one up and one down if you are between sizes. We can talk about this during your try-on appointment to find the best fit for you.
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The standard rental period is 4 days. If you need extra time for travel or photography, extended rental options are available. Have a chat with us!
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No — all cleaning is included. Simply return the gown on the agreed date and we take care of the rest.
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Permanent alterations are not permitted. We provide you with dress care tips to make sure your rental dress makes it through the day!
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Light wear is expected. For significant damage, a repair fee may apply. We’ll always discuss this openly and fairly. This includes discussing if an extra cleaning fee is needed for excessive staining.
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Yes — all rentals begin with a private try‑on appointment at our pop‑up. You can explore fits, fabrics, and styling options before reserving. We encourage you to come see the range of dresses we have in person.
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Yes — a small refundable bond is taken at the time of gown booking and returned once the gown is returned in good condition.
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Absolutely. Many brides choose a second gown for photos, reception, or elopement. You can reserve multiple dresses for your date.