Privacy Policy

Reserved Romance Bridal Dress Hire — Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and how we keep it safe.

What We Collect

We collect information needed to provide our services, including:

  • Your name, email, phone number, and address

  • Booking details, rental dates, and garment selections

  • Identification 

  • Website usage data (cookies, analytics)

How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Confirm appointments and rental details

  • Deliver garments or prepare them for pickup

  • Assess damage, late fees, or replacement costs

  • Improve our website and customer experience

  • Meet legal and operational requirements

We never sell your information.

Sharing Your Information

We may share your information only with trusted partners who help us deliver our services, such as:

  • Delivery providers

  • Payment processors

  • Dry‑cleaning or repair specialists

  • Debt recovery agencies (if fees remain unpaid)

Storage & Security

We use secure systems to protect your information from loss, misuse, or unauthorised access.

Your Rights

You may request:

  • Access to your information

  • Corrections

  • Deletion (where legally permitted)

  • Removal from marketing communications

Cookies

Our website uses cookies to improve functionality and user experience. You can disable cookies in your browser settings.

Updates

We may update this policy from time to time. Continued use of our services means you accept any changes.

For privacy questions, contact us at:

Reserved Romance Bridal Dress Hire — Ellerslie, Auckland  

hello@reserved-romance.com